1. What materials are used in your storage products?
Our products are mainly made from non-woven fabric, cardboard, and other eco-friendly materials. They are lightweight, durable, breathable, and designed to blend naturally into any home environment.
2. Can I request custom sizes, colors, or prints?
Absolutely. We offer OEM & ODM services to meet your specific needs, including size, color, logo printing, and packaging. You can also choose from our seasonal patterns and neutral palettes.
3. Do you offer samples before placing a bulk order?
Yes, sample orders are welcome. We recommend starting with samples to verify the quality, design, and dimensions. Please contact us for details on lead time and sample costs (if any).
4. What is your minimum order quantity (MOQ)?
Our standard MOQ is 500 pieces per design. However, for some in-stock items or trial orders, we offer more flexible solutions. Please contact us for product-specific MOQs.
5. What is the average lead time for production?
Typically, lead time is around 25–35 days after order confirmation and deposit. For urgent projects, we’ll do our best to shorten the production time.
6. How do you ensure product quality?
We follow a strict quality control process from raw materials to final packaging. Each batch is inspected thoroughly to ensure consistent quality, durability, and finish.
7. Can I use your products for online reselling (e.g., Amazon, Shopify)?
Yes! Many of our clients are B2B buyers, including wholesalers, importers, and e-commerce sellers. We offer support such as neutral packaging, barcodes, and high-resolution product images if needed.
8. Do you ship internationally?
Yes, we ship worldwide via sea freight, air, and express delivery. We can also coordinate with your designated freight forwarder or logistics partner.
9. How can I get a quote or start an order?
Please send us your detailed requirements (product type, quantity, customization needs, destination port), and our sales team will get back to you with a tailored quotation within 24 hours.